Level 3 Certificate in Spectator Safety

Knowledge and Understanding:

• A deeper understanding of supervisory responsibilities and managing stewarding activities at spectator events.
• Skills to manage information, make decisions effectively, and sustain working relationships with stakeholders.
• Proficiency in handling conflicts, monitoring operations, and ensuring safety compliance at events.
• Familiarity with counter-terrorism strategies (ACT) through specialized modules.

Entry Requirements

The Level 3 Certificate in Spectator Safety is open to learners aged 18 and above. There are no specific prerequisites, but applicants must demonstrate the capability to undertake the learning and assessments at this level.

Duration and Delivery

The qualification spans five days, with three days dedicated to theory (available both online and in the classroom) and two days of workplace assessments. The delivery format is flexible to cater to various learning preferences, combining face-to-face and online methods.

Qualification Structure

The Level 3 Certificate includes five mandatory units:

• Prepare Stewards and Venues for Spectator Events
• Manage and Maintain Stewarding in Designated Areas
• Manage Information for Action and Decision-Making
• Develop and Sustain Productive Working Relationships with Stakeholders
• Monitor and Solve Customer Service Problems
• Additionally, learners can choose two optional units:
• Help to Manage and Resolve Conflicts
• Deal with Incidents at Spectator Events
• Manage Resources for Safety and Security at Spectator Events
• Develop Knowledge, Skills, and Competence

Assessment & Verification

All units are internally assessed and externally verified by NCFE. To pass, learners must provide evidence demonstrating they have achieved the learning outcomes and met the specified criteria. Assessors will maintain an audit trail to validate learners’ progress..

Progression

Upon successful completion, learners can progress to higher-level qualifications, such as the Level 4 Diploma in Spectator Safety. The qualification is recognized across the industry, improving employment prospects in various supervisory roles related to spectator safety.